John Kotter realises that change breeds pain and cynicism and often ends in failure.

In his 1996 bestseller, Leading Change, he laid out a revolutionary eight-step process that organizations can use to facilitate successful change.

Here, he and coauthor Dan S. Cohen reveal the results of their detailed research into more than 100 organisations in the midst of pervasive change.

Both exciting and instructive, these true stories are certain to strike a responsive chords in manager/readers. Solid advice for the great leap forward.