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CONTACT US
Postal Address
PO BOX 9174
Brighton
Victoria
3186
Phone | 1300 885 703
Fax | 1300 885 709
Email:
info@createone.com.au

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Service That Excels™ Workshop

Customer Service


Exceptional customer service is the only thing that will differentiate your business from your competition. In order for a business to grow, it is essential to develop a strong customer-focused culture. 

 
•  Would you like to offer first class, on-time service to your clients?
•  Would you like an empowered, passionate team of service providers committed to exceptional service?
•  Would you like a team of fully engaged staff that have a “Thank God it’s Monday” approach to work?
•   Would you like to see sustainable, ongoing results that impact your bottom line positively?

 

 

If you answered “yes” to one or more of the above questions, then we have the workshop that can make the above a reality.

 
 

Contact a Consultant today!

At CreateOne™ we don't believe in a 'one size fits all' solution.

Contact a CreateOne™ Consultant today and let us tailor 

a workshop specifically for your organisation!

Contact Us 

Service that Excels is a two-day workshop that focuses on developing Service Providers who think positively about themselves, work smarter and create innovative solutions that delight and amaze customers!

 

We will take your team on a fun, self-discovery and teach them how to empower self, identify and conquer challenges as well as look for innovative solutions to the daily issues they encounter.

They will not return to work the same!

 

 
This workshop will cover:
•  Creating a service friendly culture from the inside out
• 
 Creating customer loyalty and increasing customer retention
• 
 Making our organisation a “supplier of choice”
• 
 Developing a “can do attitude” that is solutions oriented
• 
 Communicating at a higher level from whatever level in the organisation
• 
 Learning to say “no” by offering service friendly solutions
• 
 Dealing with customer irritants and difficult people
•
 Answering the telephone with a smile impacts service delivery
• 
 Going beyond simply satisfying customers but ensuring you get an “encore” every time

 

Need more Information? 

Learn more about the Service that Excels™ workshop.

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